Task Express
AI-powered ticket management for any business
Task Express uses AI to help route, prioritise, and resolve support tickets across every client you manage. Staff spend less time on triage and more time on the ticket itself.
The Problem: Manual ticket triage doesn't scale
When resolving tickets quickly becomes central to how your business runs, the way they’re handled behind the scenes starts to matter. As ticket volume grows, manual routing and categorisation can become cumbersome. Support staff lose time sorting tickets instead of resolving them, while a dated interface can turn even small inconsistencies into real delays.
Task Express is designed to solve this. AI-assisted support is built into the platform, forming a core part of the ticket workflow. The result is a platform that’s smarter, faster, and genuinely useful for the support staff and end-users who rely on it daily.
How it works
Built to think, not just route
AI-generated insights
Automatic Duplicate ticket detection
Sentiment-based prioritisation
A RAG-grounded chat assistant
Why Task Express?
Built for managing multiple clients.
Task Express is designed for teams managing support across several clients or properties from a single platform. Focus on any client to see all their related tickets at a glance.
Email Ingestion.
Emails from your clients are automatically pulled into Task Express, where tickets are created and assigned to a staff member.
AI built into the workflow.
Routing, prioritisation, and answers happen inside the ticket itself.
Straightforward, transparent pricing.
No hidden setup fees or surprise costs. Just per-user pricing that scales with your team.
Built by KRS.
An AI-accelerated custom software development company building systems since 1987.